To avail health care services while traveling, you will need to call the helpline numbers. On your request, we will arrange for a cashless facility at the nearest hospital where you can avail treatment. All you need to show is your passport number and the policy number. In case of worldwide policies, we issue a Falck card, which is an e-card and is mailed along with the policy certificate that enables you to avail cashless facility in most of the US hospitals.